Privacy policy

Personal Information & Privacy

By entering any personal information on our website, you affirm that it is genuine, accurate and current in all respects. You will need to notify us of changes to your personal information by contacting us as soon as possible. All personal information we collect is treated as confidential. On using this website, you may be required to enter some personal details such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information.

We understand the need to make your order and payment details secure, however we cannot be held liable for any loss you may suffer if an external party accesses the data you provide when using our website. We know of no documented cases of credit card fraud using our shopping system over the internet. All credit card numbers are encrypted in the software when the order is placed using encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. At times we may use statistical information gained from your visit to help us improve our service and products, however, this will of course always remain confidential. We may also use this information to contact you regarding your order and future offers, but we will not pass your details on to a third party.

Polar Spirit Limited shall not be liable for any loss of profits, inconvenience, consequential or indirect loss or damage or have any liability to pay compensation other than any refund outlined elsewhere in these conditions. Our terms and conditions are governed by the law of England and Wales. If any part is deemed invalid or unenforceable the validity and enforceability of all other parts shall not be affected. These terms and conditions do not affect the customer’s statutory rights. The content of Polar Spirit Limited web pages and publications are owned and managed by Polar Spirit Limited. They are subject to copyright, and by using our publications and web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to use or adapt content of Polar Spirit Limited publications or web pages for any other purpose without the prior written permission.